FAQ
❓ Frequently Asked Questions
▶️ Where do you ship to?
We ship to Canada, the United States, and Europe.
▶️ How long does delivery take?
Standard shipping: 6–12 business days.
Express shipping (if available): 3–6 business days.
💳 What payment methods do you accept?
We accept Visa, MasterCard, PayPal, Apple Pay, and Google Pay.
🔒 Is my payment secure?
Yes. All payments are 100% secure and encrypted with SSL technology.
🔁 Can I return a product?
You can return any item within 14 days of delivery if unused and in original condition. Contact us at support@icesunsey.ca.
📦 What if my item arrives damaged?
Please send us a photo and your order number at support@icesunsey.ca – we'll send a replacement or refund right away.
📩 How can I contact customer support?
Contact us at support@icesunsey.ca or via the contact page. We reply within 24 hours on business days.
🎁 Do you restock sold-out products?
Yes! Subscribe to our newsletter to get notified about restocks and new arrivals.